{"plan":{"type":"free","billingCycle":"monthly"},"setup":{"import":false,"knowledgeBase":true,"ai":true,"chatbot":true,"inbox":true,"team":true},"_id":"6807a7d8ac26f5a025f8681b","categories":[{"id":"general","value":"FAQ ","slugId":100,"slug":"faq","description":"Foire aux questions","icon":"","pages":["6807a950440d9fa0362c3127","6807a980ac26f5a025f868ad","6807a81a440d9fa0362c30f0","6807aed8440d9fa0362c3269","6807b201ac26f5a025f86a7f","6807b222ac26f5a025f86aaa","6807b228ac26f5a025f86ab9","6807b24cac26f5a025f86aef"],"children":[]},{"id":"P2VupL","value":"Souscription à nos offres","icon":"","children":[],"slugId":102,"slug":"souscription-a-nos-offres","pages":["68081ca7440d9fa0362c3caf","6807b38b440d9fa0362c33c7","6807d592440d9fa0362c3801","6807b3e0ac26f5a025f86b70"],"description":"Découvrez comment fonctionne l’adhésion à nos services"},{"id":"GTG5CS","value":"E-mails","icon":"","children":[],"slugId":103,"slug":"e-mails","pages":["6807b50fac26f5a025f86ba5","6807ba92ac26f5a025f86c38","6807bb41440d9fa0362c34d9","6807bd72440d9fa0362c352b","6807d679ac26f5a025f86fcd","6807d564440d9fa0362c37c3","68081a64440d9fa0362c3c24","68081b00440d9fa0362c3c56","6808256eac26f5a025f87560"],"description":"Toutes les infos sur votre messagerie professionnelle."},{"id":"_KS4di","value":"Facturation & Paiements","icon":"","description":"Gérez vos informations de paiement, consultez vos factures, etc. ","children":[],"slugId":105,"slug":"facturation-paiements","pages":["6807c2e0ac26f5a025f86d26","6807c33cac26f5a025f86d55","6807c360440d9fa0362c35df","6807c396ac26f5a025f86d95","68080bab440d9fa0362c3aa3"]},{"id":"LYgnZi","value":"Gestion de Compte","icon":"","description":"Gérez vos informations personnelles","children":[],"slugId":106,"slug":"gestion-de-compte","pages":["6807c42dac26f5a025f86dc8","6807c45e440d9fa0362c3648"]},{"id":"7VYl4E","value":"Maintenance & Support Technique","icon":"","description":"Effectuez vos demandes de maintenance.","children":[],"slugId":107,"slug":"maintenance-support-technique","pages":["6807c5edac26f5a025f86e21","6807c621ac26f5a025f86e46","6807c671440d9fa0362c36cc","6807c6a1440d9fa0362c36ef"]},{"id":"29vHYC","value":"Noms de Domaine","icon":"","description":"Enregistrez, gérez et renouvelez vos noms de domaine de manière autonome.","children":[],"slugId":108,"slug":"noms-de-domaine","pages":["6807d71eac26f5a025f8703e","6807d7eeac26f5a025f870d3","6807d850ac26f5a025f87118"]},{"id":"uotaTt","value":"RGPD","icon":"","children":[],"slugId":109,"slug":"rgpd","parent":"jkUa5P","pages":["68081dab440d9fa0362c3cec","68081dccac26f5a025f87461","68081ef8440d9fa0362c3d4c","68081f1b440d9fa0362c3d6f","680820efac26f5a025f874f0","68082137440d9fa0362c3dcd"]},{"id":"jkUa5P","value":"Contactez-nous","icon":"","children":[],"slugId":104,"slug":"contactez-nous","pages":["6807af11ac26f5a025f869f6","6807b234440d9fa0362c333f"]}],"lastCategorySlugId":109,"lastPageSlugId":1052,"conversationsCount":3,"blocked":false,"upsellTriggers":["customDomain","removeBranding","inbox","answers"],"centerName":"akreadigital","centerDomain":"akreadigital","userId":"6807a7d6ac26f5a025f86816","config":{"general":{"language":"en","conversationEmail":false,"contactEmail":"hello@akreadigital.com"},"content":{"links":[]},"design":{"centerLogo":"https://uploads.help.center/6807a7d8ac26f5a025f8681b/centerLogo/AKREA%20LOGO%20.png","bannerType":"color","showBranding":false,"primaryColor":"#ff7a00","bannerColor":"#f3f5f8"},"seo":{"searchIndex":true,"metaTitle":"Centre d'aide - AKREA DIGITAL ","metaDesc":"Retrouvez-ici les réponses aux questions fréquentes, ainsi que nos guides de configuration technique.","favicon":"https://www.google.com/s2/favicons?domain=akreadigital.com&sz=64","ogImage":""},"integrations":{"customSupport":{"subject":"New question from Help.center"}},"widget":{"launcherPosition":"bottom-right","launcherIcon":"","widgetLogo":"https://uploads.help.center/6807a7d8ac26f5a025f8681b/widgetLogo/AKREA%20LOGO%20.png","chatAvatar":"https://uploads.help.center/6807a7d8ac26f5a025f8681b/chatAvatar/ICONE_ADI.png","launcherTheme":"#ffcf91","widgetLinks":[{"id":"hc","label":"Centre d'aide","icon":"","action":"window.helpcenter.openHelpcenter()","type":"code"},{"id":"dahe","label":"Contactez-nous","type":"url","icon":"","action":"https://akrea.digital/fr/contact"}],"enableChat":true,"enableLinks":true,"enableHelp":true,"heroText":"Comment pouvons-nous vous aider?","welcomeMessage":"Bonjour ! Je suis une IA et je suis là pour vous aider. Je peux rechercher dans notre base de connaissances pour vous fournir des réponses précises. Que puis-je faire pour vous aujourd’hui ?","articleRecommendations":[]},"ai":{"enableSearch":true,"enableEmail":false,"allowContact":false},"support":{"tags":[],"responses":[],"spamList":[],"spamRules":"","channels":[]},"locale":{"home":"Accueil","ask":"Demander","help":"Aide","allCategories":"Toutes catégories","articleHelpful":"Cet article a-t-il été utile?","article":"Article","articles":"Articles","categories":"Catégories","contactUs":"Contactez-nous","contactUsSubtitle":"Dites-nous ce que vous cherchez et nous vous répondrons.","emailAddress":"Adresse e-mail","howCanWeHelp":"Comment pouvons-nous vous aider?","name":"Nom","needHelp":"Encore besoin d'aide?","noResultFound":"Aucun résultat trouvé. Vérifiez l'orthographe ou essayez différents mots-clés.","popularArticles":"Articles populaires","search":"Rechercher","askAi":"Demandez à l’IA","subject":"Objet","thankyouForContactingUs":"Merci de nous contacter. Nous vous répondrons bientôt 👍","thankyouForFeedback":"Merci pour votre feedback.","contactUsTitle":"Dites nous en plus sur votre demande","message":"Votre message","askYourQuestion":"Posez votre question","aiThinking1":"L’IA est en train de réfléchir ","aiThinking2":"L’IA est en train de trouver une réponse","aiThinking3":"L’IA est en train de chercher une réponse","noAnswer":"Désolé, je ne peux pas trouver de réponse. Vous pouvez reformuler votre question ou obtenir une assistance par e-mail.","rephraseQuestion":"Désolé, je ne peux pas trouver de réponse. Veuillez réécrire votre question.","askFeedback1":"Cela a-t-il répondu à votre question?","askFeedback2":"Est-ce que c’est ce que vous cherchiez?","feedbackResponse":"Super! Avez vous une autre demande? ","reportResponse":"Laissez-nous un message et nous vous contacterons bientôt.","thatHelped":"Oui","didNotHelp":"Non","getEmailSupport":"Obtenir une assistance par e-mail","shareEmail":"Veuillez partager votre email et nous vous contacterons","emailRequired":"Email requis","emailInvalid":"Veuillez saisir une adresse e-mail valide","contactSupport":"Contacter le support","aiLimitReached":"Désolé, nous sommes actuellement à notre limite. Veuillez réessayer plus tard.","messageSent":"Message envoyé. Nous vous contacterons bientôt. En attendant, y a-t-il autre chose que je puisse vous aider?","learnMore":"En savoir plus","poweredBy":"Powered by","aiPoweredBy":"AI powered by","whatIsYourRequestAbout":"Quel est l'objet de votre demande ? ","recommendedArticles":"Articles recommandés","iStillNeedHelp":"J’ai encore besoin d’aide","uploadFiles":"Télécharger des fichiers","optional":"facultatif","uploadUpto":"Télécharger jusqu’à 3 fichiers","askQuestionOrGetEmailSupport":"Vous pouvez poser une question ici pour obtenir une réponse instantanée ou obtenir une assistance par e-mail.","appreciateFeedback":"Merci pour votre feedback. Il nous aidera à améliorer nos services."}},"createdAt":"2025-04-22T14:29:44.794Z","updatedAt":"2025-04-22T23:25:34.587Z","id":"6807a7d8ac26f5a025f8681b","analytics":{"_id":"6807a7daa82f883caad9b6b2","center":"6807a7d8ac26f5a025f8681b","month":"3-2025","__v":0,"createdAt":"2025-04-22T14:29:45.997Z","dailyVisits":[{"day":22,"count":22,"_id":"6807a8da0633c988409a09b8"},{"day":23,"count":11,"_id":"68089c650633c988409a6ce6"},{"day":24,"count":3,"_id":"6809fa1e0633c988409b3b13"},{"day":25,"count":1,"_id":"680b0c2c2fbe64f869a6c6f1"},{"day":26,"count":2,"_id":"680cb80a2fbe64f869a786ca"}],"searches":[],"updatedAt":"2025-04-26T16:49:05.392Z","visits":39,"chats":{"unanswered":[],"negative":0,"tickets":0,"_id":"680d0e810633c988409c9e36","answered":2,"messages":3,"total":1,"positive":1}}}

Contactez-nous

Related Articles

Contactez-nous